Refund policy

Amironda is operated by GOVELASO LTD (company number 17506827), 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.

60-day money-back guarantee

If you're not happy with your order, you have 60 days from the day it arrives to ask for your money back.

How to ask for a refund

Email us at info@amironda.com with your order number and a few words about what went wrong. We reply with the next steps. If the item needs to come back to us, we send you the return address in that reply.

Please don't send anything back before you've heard from us. Parcels that arrive without being arranged first can't always be matched to an order.

Items that arrive damaged, faulty or wrong

Let us know as soon as you can, ideally with a photo. We'll send a replacement or give you a full refund, and you won't pay anything for the return.

Returns

Items going back should be in the condition you received them, with their packaging where possible. For a return that isn't about a damaged, faulty or wrong item, the cost of sending it back is yours. We recommend a tracked service, because we can only refund what reaches us.

When you get your money

Once your return reaches us, or once we've agreed a refund without a return, we refund the original payment method within 10 business days. Your bank can take a few more days to show it on your statement.